Terms and Conditions
Working with product of grace
A working relationship benefits from getting to know one another, so in order to enjoy a smooth partnership, here are some important information regarding processes, terms, conditions, and FAQ's about our service.
Every photography company will have different processes. Please take time to read this space to get to know more about working with Product Of Grace Co.
Pricing and quotes
After receiving your email or phone inquiry, a questionnaire will be sent to you to provide us with a written record of your request and requirements.
We believe that every business is unique and has different requirements. On that note, we do not offer set packages instead preferring to quote each individually, thus we will require a written brief outlining what type of photography you need and the result that you are seeking by way of visual references (these can come from either my website or from Pinterest or similar sources). Creative services are highly subjective and interpretive so being really clear on the end result you are seeking will ensure that any work carried out will be on brand and on brief.
The quotes (day rates, fees, and associated costs and line items) sent to you are our best estimates, and the information provided by you at the inquiry stage. The more detailed the brief, the more accurate your quote will be. Please ensure that your brief includes how many deliverables are required as post-production is quoted as a separate line item to the shoot day.
If additional information is forthcoming, the specifications change, or the scheduled content changes, the quote may change. Quotes are valid for 30 days from date they are provided.
how much are our services?
We offer half-day and full-day shoots (a half-day shoot is a minimum service that we offer). Our jobs are all quoted individually as each client has very different requirements, however, as a rough guide, our services generally start at around $500 for a half-day shoot including a set number of deliverables.
Small and start-up business
If you are a small or start-up business, worry not! We understand how difficult and challenging it is to start a business and build it from the ground up. We offer packages and competitive rate that is suited for your needs without compromising quality. Give us a call or email us for more details.
PROJECT REVISIONS, ALTERATIONS & MODIFICATIONS
New work requested by you and provided by us, after a project quote has been approved is considered a revision, alteration, or modification and will be charged on a time and materials basis. Prior to acceptance of any project, all briefs are subject to consultation with the main photographer (Josiah) to ensure the desired shot list is achievable and realistic.
Additional image requests on shoot days will be accommodated only if time allows and at our discretion. If the shot schedule does not allow for extra content requests, you will be given the option of increasing the shoot duration by way of overtime.
IMAGE CORRECTION, ADJUSTMENTS, CHANGE REQUESTS, & Errors
The vast majority of work provided by us is shot whilst tethered to a computer with a client present, giving you ample opportunity to view, approve and sign off images as they are photographed. Post-shoot, the raw files are processed in Capture One Pro and fine-tuning is applied to overall colour and tonality. A great deal of time and effort is put into this process to ensure that the high-resolution files (TIFF, JPEG or PSD) are of an extremely high standard. Electronic proofs are provided to you within 72 hours of the shoot for sign off and approval and you must carefully review all images. We are not liable for image corrections, adjustments, and errors once a project proof sheet has been signed off. If further work is required after the sign-off stage, a post-production fee will be charged to cover this time.
All shoots over the value of $500 are subject to a 50% deposit payment of the total quote amount to cover the cost of props hire and purchase and to secure the shoot date. The final payment of 50% is due on delivery and sign-off of low-resolution shoot proofs. High-resolution files will not be provided without payment in full. Any revisions, alterations, and modifications that add work to the project scope and deviate from the original agreed quote will be invoiced separately and in addition.
COPYRIGHT & USAGE
At this stage, Product Of Grace Co do not charge royalty or license fees for repeat use of imagery. Use the images for your print and web/digital advertising any number of times without restriction.
OUR USE OF FINAL & FINISHED IMAGERY
We shall retain the right to any finished and final imagery in our promotional and marketing activities, including participation in photographic competitions, use in photographic publications, and electronic, printed, or other portfolio use.